Technical Support Technical support is available via phone or email. Phone: Call 765-289-6744 for phone support Hours are Monday - Friday 9:AM - 3:PM EST Excluding holidays, scheduled downtime and training Email: Send your technical support issue to support@hpcommercesoftware.com Make sure to include your phone number, company and contact name. Remote Support: When requested by an hpCommerce Software Technical Support representative use the link below to invite the technician to connect to your computer: Click Here for Remote Assistance When prompted select "Run" once you have clicked on the link above. Option 2, use only if directed